INCIDENTS & HEAT MAP
Every incident is a governed record — severity, location, asset, and a Reported→Closed workflow. Zoom out and the heat map shows where problems concentrate, by system or by location.
Severity on every record — location and asset the moment you tag them · CSV export · reports queue offline and sync when signal returns.
THE HEAT MAP
Group by facility system or by location. Each cell blends incident count, average severity, and critical-asset load into one intensity score — so the hottest zone is unmissable.
HVAC
14 incidents · 2 critical assets
INTENSITY 82/100
Elevator
6 incidents · 1 critical asset
INTENSITY 55/100
Electrical
3 incidents
INTENSITY 31/100
Plumbing
1 incident
INTENSITY 12/100
CONNECTED
Tag the room and every incident lands as an attention badge on it in the living map — and a failed procedure check can raise a corrective work order automatically.
FIELD-READY
A basement with no signal is exactly where incidents happen. Reports queue on the device and sync the moment you're back — stamped with when it occurred, not when it uploaded.
ACCOUNTABLE
Severity changes, assignments, and every step of Reported→Closed are stamped and attributed. When the question comes, the answer is one search away.
Bring last quarter's incident log — we'll walk through how it lands on the heat map.